Frequently asked questions

Everything you need to know before getting started.

• What is Website Builder?

  Website Builder is a simple, secure, and fast AI-powered website builder designed for small businesses and non-technical users. Just describe your business and our AI creates a complete, professional website, ready to publish in minutes. No coding, no design skills needed.

• Do I need any coding or technical experience?

  Not at all. Website Builder is built for everyone. Our AI handles the layout, copy and design. If you want to make changes, our drag-and-drop editor lets you do it without writing a single line of code.

• Are websites created with Website Builder mobile-friendly?

  Yes. Every site built on Website Builder is automatically optimised to look great on mobile, tablet and desktop. You don't need to do anything. It just works.

• Is there a money-back guarantee?

  All plans come with a 30-day money-back guarantee. If it's not for you, just let us know and we'll sort it out.

• What's the difference between the plans?

  Website plans (Starter, Starter Plus, Business) are for publishing content: blogs, portfolios, business pages and more. The eCommerce plan includes all of that plus a full online store, product listings, cart, and payment processing. If you want to sell online, you'll need the eCommerce plan.

• Is there a limit on pages or file storage?

  Yes, limits depend on your plan. Starter gives you 1 page and 1 GB of storage. Starter Plus gives you 10 pages and 2 GB. Business and eCommerce both offer unlimited pages with 5 GB of storage. Upgrading your plan is easy at any time.

• Can I sell products online with Website Builder?

  Yes. Our eCommerce plan includes a full online store with product listings, shopping cart, secure checkout and payment acceptance.

• Can I connect my own custom domain?

  Yes. All plans let you add your own custom domain. You can register a new domain through us or point one you already own to your site.

• Is SSL included with every plan?

  Yes. Every Website Builder website comes with an SSL certificate included. This keeps your visitors' data secure and signals to Google that your site is trustworthy, which helps with rankings.

• How does Website Builder help with SEO?

  We include the basics — meta tags, page titles, and a simple checklist to help you cover the essentials. It won't replace a dedicated SEO strategy, but it gives you a solid starting point.

• Can I add a blog to my website?

  Yes. Every Website Builder plan includes blogging tools. Write, publish and manage posts easily. It's a great way to build authority, attract visitors from search engines, and keep your audience engaged.

• Can I track my website's traffic and performance?

  Yes. Business and eCommerce plans include real-time analytics so you can see how your site is performing. You can also connect Google Analytics in one click if you prefer a more detailed view.